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Archives: General

How can I tell if I have multiple window frames open and hidden on my screen?

By QT Info SystemsDecember 6, 2019

Click on the red ‘organize your desktop windows’ button, located on your toolbar in the upper right of the Market Center. This button will auto arrange the windows evenly on your screen, and also helps uncover windows that have been covered up inadvertently.

My Market Center windows are not opening correctly when I load the program.

By QT Info SystemsDecember 6, 2019

From the top toolbar, select the purple ‘RESET’ button and hit “Yes” at the prompt. The browser window will then refresh and reopen the product with the default window settings.

My Market Center windows are not sizing properly when I load the program.

By QT Info SystemsDecember 6, 2019

It is possible your local cookies have saved a previous window setting locally – by erasing your local browser cookies, your Market Center could correct this issue.

How do I organize multiple window frames on one screen quickly?

By QT Info SystemsDecember 6, 2019

Click on the red ‘organize your desktop windows’ button, located on your toolbar in the upper right of the Market Center. This button will auto arrange the windows evenly on your screen, and also helps uncover windows that have been covered up inadvertently.

When I opened a chart off of my quote screen, it is now covering my quotes up.

By QT Info SystemsDecember 6, 2019

Delete the chart by clicking ‘exit’ or the red X in the upper right corner of your chart frame. Or, click on the red ‘organize your desktop windows’ button, located on your toolbar in the upper right of the Market Center. This button will auto arrange the windows evenly on your screen, and also helps…

My quotes are delayed (D10) even though I should have access to real time quotes after connecting my order entry account.

By QT Info SystemsDecember 6, 2019

Contact your sales representative. It’s possible that your market data subscriptions have not yet been enabled

How do I search my news or create a search tab by keyword?

By QT Info SystemsDecember 6, 2019

Enter your keyword(s) into the search window at the top of your news frame and hit ‘enter’ or click on ‘search’.

Where can I access new window frames?

By QT Info SystemsDecember 6, 2019

You can open new window frames either right-clicking on the Market Center desktop, under Programs or also through the Apps Menu button.

How do I enter a new quote symbol?

By QT Info SystemsDecember 6, 2019

On your custom quote or chart link frame, you can right click on any row and select ‘update symbol’ which will open a window to type in the symbol.

My screen appears to have frozen.

By QT Info SystemsDecember 6, 2019

Double check to make sure you still have an internet connection. Refresh your Market Center by clicking the browser reload button.

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  • Products
    • Platforms
      • Custom App Development
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      • QT Grain
    • Content
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      • QT Audio
    • Messaging
      • QT Messaging
      • QT AMI
    • Trading Platform Highlight
  • Enterprise Solutions
    • Software Development
    • Custom App Development
    • Market Data API
    • Website Development
  • Analysis
    • QT Chart Of The Day
    • Price Counts
  • Who We Are
  • Contact Us
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