QT Information Systems, Inc.

QT Fone Support

Support Topics

• How To Access Price Quotes Via Phone
• How to Create or Modify Your Personal Quote File
• How To Enter a Futures Quote Code
• Setting Your Personal Quote File for Constant or Automatic Month Rollover
• How to Enter an Options Quote Code
• How to Modify your Personal Settings
• Futures and Options Quote Codes Table
• Helpful Hints
• Instruction eBook

How To Access Price Quotes Via Phone

Dial 877-588-3608

Enter your account number

Enter your access number

From the main menu, you will be instructed to make a selection from the following options:

• Press (1) Hear your price quotes
• Press (5) Reach Customer Service
• Press (6) Modify personal settings
• Press (9) Quit

If you press (1) to hear your price quotes, the main menu will present the following options:

• Press (1) Hear your Personal Quote File
• Press (2) Enter Individual Quote Codes
• Press (3) Modify your Personal Quote File
• Press (4) To Reset your Personal Quote File
• Press (9) Return to Main Menu

The following are explanations of each of the above options:

TO HEAR YOUR PERSONAL QUOTE FILE - Press (1) on your keypad to hear all of the quotes contained in your personal quote file (see (3) for instructions on creating your personal quote file). At the conclusion of your quote file you will be directed back to the main menu.

ENTER INDIVIDUAL QUOTE CODES - Press (2). then enter a code to hear an individual quote. Please refer to the Futures Code Table at the bottom of this webpage for the correct codes. You will be allowed to enter as many quotes as you need. These quotes are not saved in your personal quote file.

SETTING UP AND MODIFYING YOUR PERSONAL QUOTE FILE - Pressing (3) allows you to create your own personal quote file. Once you set it up, you are able to make changes (add or delete quotes) by selecting this same option. The quote will be saved so that each time you call in you need not enter them again. You can program QT Fone in a number of ways to hear: Last, Net Change, Open, High, Low, and so on.

How to Create or Modify Your Personal Quote File

TO ADD QUOTES - After entering the correct quote code, QT Fone will repeat the quote and ask "Is this correct?" Press (9) for YES or press (6) for NO. When completely finished with your modification, press the (*) key to end this function and return to the main menu.

TO DELETE QUOTES

• Delete by Quote Code - Enter the quote code you wish to delete.
• Delete by Prompting - You will hear your entire quote file and be prompted after hearing each one as to whether you want to delete this particular quote or not. (Press (9) for YES or (6) for NO).
• Delete entire quote file - You may clear your personal quote file by pressing (3)
  *You may add or delete as many Futures and Options on Futures Quotes as you like.

To END this function or bypass the remaining quotes press (*) on your keypad. This will return you to the main menu.

How To Enter a Futures Quote Code

To access a quote, you MUST have and enter the proper five-digit code as explained below.

Enter the two-digit Futures Symbol code, as listed in the FUTURES CODE TABLE, located at the end of bottom of this webpage. Next, enter the one-digit month code for your particular contract. You may receive quotes on contracts as far our as one calendar year.

• Enter (1) for first month trading
• Enter (2) for second month trading
• Enter (3) for third month trading, etc...
• Enter the format code as follows:

For Automatic Month Rollover (used for first month quotes) choose one of the following:

• (0) open, high, low, last, net change
• (1) high, low, last
  (2) last, net change
• (3) last trade
• (4) net change

For Constant Month Selection (used for quotes up to one calendar year forward) choose one of the following:

• (5) open, high, low, last, net change
• (6) high, low, last
  (7) last, net change
• (8) last trade
• (9) net change
• Be sure to press the (*) on your telephone keypad to communicate to QT-Fone that you have finished entering your quote code.

Example
For coding T-Bonds:

• Press 8 7 1 0 *
• 87 = Code for T-Bonds
• 1 = Code for first month trading
• 0 = open, high, low, last & net change
• * = end

Setting Your Personal Quote File for Constant or Automatic Month Rollover

The distinction between automatic rollover and constant month selection is as follows:

• By selecting the automatic rollover feature, when the first trading month in the contract you select expires, your month selection will automatically change to the following contract month.
• By selecting the constant month feature, your contract month selection will not change even if the first trading month in that contract has expired.

Example
Assume it is now June. You are trading December Silver. If you selected automatic rollover, when the current contract month that is actively trading expires, in this case the July Contract, your quote file would automatically change to March Silver (the next active Contract Month which follows December). If you select a constant month, your quote would remain December, even though the July contract has expired.

For additional help in setting up your personal quote file or in selecting the correct quote codes, contact our Customer Service Department (select (5) in the main menu). Or call 1-866-973-3681.

How to Enter an Options Quote Code

The quote code for a futures option is simply an extension of the futures quote code. It consists of the two-digit futures code, the one-digit month code, the one-digit format code, plus the following information:

• CALL/PUT CODE
  The call/put code is one-digit. It is either [C] Call (the number 2) or [P] Put (the number 7).
• STRIKE PRICE
  The various strike prices can be found in the Wall Street Journal or Investors Daily under the listings: "Futures Options."

Example
Let's assume that it is now September. You are trading the May - Sugar 950 Calls. Your quote code would be 74302950 as detailed below:

• 74 = 2 digit futures code for sugar, SG or 74
• 3 = 3rd trading month; 1 or 1st month, 2 for 2nd month, etc.
• 0 = open, high low, last, net change
• 2 = Call
  950 = 3 digit strike price
• * = End

PLEASE see Futures and Options Quote Table below for the number of digits in each Futures Option Strike Price.

• Margins
• Check requests
• Wire requests
• Information on deposits (checks and wires received)
• T-Bill purchases
• Questions about Daily or Monthly Statements
• Address and phone number changes
• E-Mail address changes
• Delivery procedures
• Updated Margins
• Questions on commissions being charged
• Questions on Exchange and NFA fees
• 1099 Requests
• Questions about fills
• Time and Sales requests
• Customer Service Department

Should you encounter any problem with QT Fone, or find you are in need of more assistance, pressing (5) will transfer your call to a menu selection of "Frequently Asked Questions." You will hear:

• Press (1) For help on entering a Futures code
• Press (2) For help on entering an Option on Futures code
• Press (3) For help entering an Option Strike Price
• Press (4) For help with Month codes
• Press (5) For help with format codes
• Press (6) If Personal Quote File is not playing the quotes you have entered
• Press (7) If you want to add or delete quotes from your Personal Quote File
• Press (8) To speak to a Customer Service Representative
• Press (9) To return to the Main Menu

To serve you better...
Our Customer Service Department needs to know when and what problems you may be experiencing with QT Fone... no matter how small.

How to Modify your Personal Settings

There are a series of personal settings you can modify, such as changing your Password on QT Fone by choosing option (6).

Futures and Options Quote Codes Table

• Market Code Symbol QT Fone
• Code Number of Digits for
• Strike Price(Options)
• INDICES
  • S&P 500 Index SP 77
  • S&P Midcap 400 MP 67 3
  • Dow Jones Industrial Average DJ 35 3
  • Nasdaq 100 Index N1 61 3
  • Russell 2000 Index LE 53 3
  • Russell 1000 1P 17 0
  • U.S. Dollar Index DX 40
  • Commodity Research Bureau $200 x Index CR 34 3
  • Continuous Commodity $500 x Index CI 24 3
  • Goldman Sachs Commodity Index GI 44 3
• MINI INDICES
  • Mini S&P index LO 50 3
  • Mini Dow Jones YM 13 0
  • MINI NASDAQ 100 1J 15 0
  • Mini Russell 2000 Index UD 0133
  • Mini S&P Midcap 400 XK 0145 3
• INTEREST RATES
  • 30 Day Interest Rates 3D 30 0
  • LIBOR 1 Mo. 1M 16 0
  • 2-Year Notes RG 84 3
  • 5-Year Notes FV 38 3
  • U.S. Treasury Notes, 10 yr TN 86 3
  • U.S. Treasury Bonds TL 85
  • Eurodollars ED 33 3
• CURRENCIES
  • Eurocurrency EC 40
  • Australian Dollar D1 31 3
  • British Pound BP 27 3
  • Canadian Dollar CD 23 3
  • Japanese Yen JY 59 3
  • Mexican Pesos MM 66 3
  • Swiss Franc SF 73 3
  • Euroyen EY 49 3
  • U.S. Dollar Index DX 40
• METALS
  • COMEX Gold GC 42 3
  • COMEX Silver 5000 oz SV 78 3
  • CBOT Silver 5000 oz AG 57 3
  • Copper CW 29 3
  • Platinum PL 75 3
  • Palladium P1 71 0
• MINI METALS
  • Mini GOLD QM 0125 0
  • Mini Silver YK 0178 0
• ENERGY
  • Crude Oil CL 25 3
  • Heating Oil HO 46 3
  • RBOB Gasoline TB 82
  • Natural Gas NG 64 3
  • Liquid Propane LL 55 0
• MINI ENERGY
  • Mini Crude Oil RS 0117
• GRAINS & SEEDS
  • Corn C0 20 3
  • Chicago Wheat W0 90 3
  • Kansas City Wheat SW 79 3
  • Minneapolis Wheat MW 69 3
  • Soybeans S0 70 3
  • Soy Meal SM 76 3
  • Soybean Oil BO 26 3
  • Oats O0 60 3
  • Rough Rice NR 11 3
• MINI GRAINS & SEEDS
  • Mini CORN XC 0120 0
  • Mini Wheat XW 0190 0
  • Mini Soy Beans XS 0170 0
• FIBERS
  • Cotton, No. 2 CT 28 3
  • Lumber LM 56 3
• TROPICALS (SOFTS)
  • Cocoa C1 21 3
  • Coffee C1 21 3
  • Sugar, No. 11 World SG 74 3
  • Sugar #14 Domestic DS 37 0
  • Orange Juice OJ 65 3
• MINI TROPICALS (SOFTS)
  • Mini Coffee MK 0185 0
  • Pork Bellies PB 72 3
• MEAT AND LIVESTOCK
  • Live Cattle LC 52 3
  • Feeder Cattle FC 32 3
  • Lean Hogs LH 54 3
  • Pork Bellies PB 72 3

The codes in the above list are for the composite quote symbols, which include both "Pit" and "Electronic Trading Sessions."
06 = Electronic Session Only
03 = Pit Traded Session Only
IF YOU WISH TO RECEIVE QUOTES ON THE DAY SESSION ONLY, JUST ENTER (03) BEFORE THE CODE.

For example press: 0 3 7 6 1 3 *

• 03 = Day Session
• 76 = Soybean Meal
• 1 = First trading month
• 3 = last trade
• * = exit

Helpful Hints

Upon calling QT Fone and upon its answering, you may immediately enter your account number and access code. You do not have to listen to the voice prompts. Furthermore, throughout QT Fone, you may bypass the prompts and move to your desired selection by simply entering in the feature number you want to access.

You may bypass the system message by pressing (*) at any time. You will however, be responsible for the information on that message.

When listening to your personal quote file, you may fast forward to the next quote by pressing (1) while your quote file is playing.

You may substitute the (#) key for the (*) key.

Instruction eBook

QT Fone Instruction eBook

Click on the eBook image to download a copy of the QT Fone eBook instruction manual